You can delete your FoxScan account at any time. Do it in the app, or ask us by email.
Delete in the app
- Open FoxScan and sign in.
- A team member: go to More → Delete my account. A company owner: go to More → Delete company account.
- Confirm.
Ask by email
If you cannot use the app, email info@foxscan.in from the email address your account uses. Write “Delete my account” in the subject. We reply within 7 days. To protect your account, we act only on a request from that email address.
What is deleted and what is kept
If you are a team member
(For example, a site engineer, sales person or branch manager.)
Deleted: your login and your personal details — phone number, photo and signature — and your notification settings.
Kept: your company keeps all its work — leads, reports, quotations and invoices — because it belongs to the company. Your name stays on the company's records, such as leads, reports, quotations and the timeline, shown as a person who has left. Your unfinished visits and leads wait for the company to give them to someone else.
If you own the company
Deleting your account deletes the whole company.
Deleted: all team logins, leads, inspections and their photos, reports, quotations, reinspections, and your company details and brand.
Kept: issued tax invoices (and cancelled ones), exactly as issued, with their payment records, for the period tax law requires. Today that is until 31 March, 8 years after the end of the financial year in which you delete the account. Then they are removed. The customer's details stay only on the invoice itself; they are removed from everything else straight away.
Before you delete, you can download a copy of all your company's data: More → Export company data.
Deleted data may stay in our secure backups for a short time, until those backups are replaced.
More about how we handle data: Privacy policy. Questions: info@foxscan.in · +91 8928805805.
FoxScan is a product of URBANROOF ETRADE PRIVATE LIMITED, Office No 503, Sr No 270/1/23, Fifth Floor Deron Heights Baner Road, Baner Gaon, Haveli, Pune - 411045, India.