These terms are an agreement between URBANROOF ETRADE PRIVATE LIMITED (“UrbanRoof”, “we”, “us”) and the business that uses the FoxScan app (“your company”), and each person in your company who uses it (“you”). By creating an account or using FoxScan, you accept these terms. If you accept them for a company, you confirm that you may act for it.
1. What FoxScan is
FoxScan is a business app for waterproofing and repair contractors. It helps your team inspect buildings, draft diagnosis reports with AI, and make quotations, GST invoices and reinspection audits. FoxScan is for business use only, by people aged 18 and over.
2. Accounts and your team
- The company owner creates the company account and adds team members. The owner decides each person's role and what they can see.
- Keep your password secret. Tell us at once if you think someone else has used your account.
- When a person leaves your company, the owner should remove them from FoxScan.
- Your company is responsible for what its team does in FoxScan.
3. AI drafts must be checked by your engineer
- FoxScan's AI writes a draft: the likely source of the problem, how serious it is, and the treatment.
- AI can be wrong. It works only from the photos and facts your team gives it.
- Before a report goes to a customer, your engineer must check it and correct it.
- Your company is responsible for the reports, advice, quotations and invoices it sends to customers, and for the work it does.
- If an AI result is wrong, offensive or unsafe, tell us with “Report AI content” in the app.
4. Quotations and invoices
- FoxScan makes documents from the details your team enters. Your company is responsible for its prices, GST rates, GSTIN and invoice details, and for following GST and tax law.
- FoxScan does not collect, hold or move money.
- An issued invoice cannot be changed or deleted, so the tax record stays correct. You can cancel an invoice; it keeps its number.
5. Your company's data
- Your company owns its data: leads, customer details, photos, reports, quotations and invoices.
- You allow us to store, copy and process this data only to run FoxScan for your company, as our Privacy policy explains. We do not sell it.
- The company owner can download a copy at any time: More → Export company data.
- Your company must have the right to collect and use its customers' details and photos of their property, and must tell customers how it uses them.
6. Acceptable use
Do not:
- break the law, or use FoxScan to cheat or mislead anyone;
- upload content you have no right to use, or content that is offensive or harmful;
- add personal data that the job does not need;
- try to see another company's data, or get around security or limits;
- copy, change, take apart or resell the app, or use automated tools to pull data from it;
- overload or disrupt FoxScan.
We may suspend an account that breaks these rules. Where we can, we will tell you first.
7. Our rights
FoxScan — the app, the AI engine, the software, the name and the brand — belongs to UrbanRoof. While these terms apply, we give your company a limited right to use FoxScan for its own business. This right cannot be transferred.
8. The service and changes to it
We work to keep FoxScan running well, but we cannot promise that it will always be available or free of errors. Work saved on the phone syncs when the phone is back online. We may change, add or remove features. Where we can, we will tell you before an important change.
9. Limits of liability
As far as the law allows:
- FoxScan is provided “as is”. We do not promise that AI results are correct, or that any repair will succeed.
- We are not responsible for the advice, reports or work your company gives its customers.
- We are not responsible for indirect losses, such as lost profit, lost business or harm to reputation.
- Our total responsibility for any claim is limited to the fees your company paid us for FoxScan in the 12 months before the claim.
Nothing in these terms limits a responsibility that the law does not allow us to limit.
10. Your responsibility to us
Your company will cover UrbanRoof for claims made by others, such as your customers, that come from your company's reports, advice or work, from data your team uploads, or from a breach of these terms.
11. Ending
You can stop using FoxScan at any time and delete your account. We may end or suspend access if these terms are broken, or if the law requires it. After an account is deleted, we handle the data as our Privacy policy and the Delete your account page explain.
12. Governing law
These terms are governed by the laws of India. The courts in Pune, Maharashtra, have jurisdiction.
13. Changes to these terms
We may update these terms. We will change the date at the top, and tell you in the app or by email before important changes apply. If you keep using FoxScan after that, you accept the new terms.
14. Contact
FoxScan is a product of URBANROOF ETRADE PRIVATE LIMITED. Email info@foxscan.in or call +91 8928805805. Post: URBANROOF ETRADE PRIVATE LIMITED, Office No 503, Sr No 270/1/23, Fifth Floor Deron Heights Baner Road, Baner Gaon, Haveli, Pune - 411045, India.